Privacy Policy

1. Information We Collect

Personal Information

When you use our services, we may collect the following personal information:

• Name and contact information (email address, phone number, mailing address)
• Account credentials and profile information
• Payment and billing information
• Course enrollment and progress data
• Communications with our support team

Technical Information

We automatically collect certain technical information when you visit our website:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our site
• Referring website information
• Local storage and cookie data

2. How We Use Your Information

We use your information for the following purposes:

• Provide and maintain our educational services
• Process payments and manage your account
• Deliver course content and track your progress
• Communicate with you about your courses and our services
• Provide customer support and respond to your inquiries
• Improve our website and services
• Comply with legal obligations
• Prevent fraud and ensure security

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We work with trusted third-party service providers who assist us in operating our website and providing services
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety
• Business Transfers: In the event of a merger or acquisition, information may be transferred as part of the business assets
• With Your Consent: We may share information with your explicit consent

4. Cookies and Local Storage

Our website uses cookies and local storage to enhance your experience:

• Essential Cookies: Required for basic website functionality
• Preference Cookies: Remember your settings and preferences
• Analytics Cookies: Help us understand how visitors use our website
• Local Storage: Store form data and course progress locally on your device

You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect website functionality.

5. Data Security

We implement appropriate security measures to protect your personal information:

• Encryption of sensitive data during transmission
• Secure storage of personal information
• Regular security assessments and updates
• Limited access to personal information by authorized personnel only
• Secure payment processing through trusted providers

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your data in a machine-readable format
• Opt-out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us at [email protected]

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Specifically:

• Account information is retained while your account is active
• Course progress and completion data may be retained indefinitely for certification purposes
• Payment information is retained as required by financial regulations
• Marketing data is retained until you opt-out or request deletion

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date at the top of this policy
• Sending email notifications for significant changes (when required by law)

11. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us: